Before you place an order, please read attentively
By purchasing a product or creating an account on Netnus, you confirm that you have read, understood and agreed to the Terms and Conditions described below. If you do not agree with any of these terms, you are prohibited from using or accessing this website and any of Netnus products. Products mainly refer to WordPress themes, plugins and related services. purchasing
Contact Us
If there are any questions regarding this privacy policy, or if you would like to make a complaint, please contact us by our contact form.
Product Support
Every customer who purchases our product is provided with a license key that is required to unlock benefits such as automatic updates, support from our developers, and extra resources for the product offered. Support service and access to product updates are valid for one year from the date of your purchase. You can extend this period by a further year by renewing your license .Product Support is about helping you to install purchased theme & plugin and Import Demo. However, it is not about making creating additional features or customizations.
Please keep in mind that due to the time difference instant support may not be possible. We will get back to you from few minutes to 24 hours time.
Product Support is provided via Support Ticket and Chat (When we are available on Chat). We do not provide any support via email, comments, Facebook, phone call for Purchased theme.
Compatibility
All of our themes run on the latest stable version of WordPress and are prepared to run on a clean WordPress installation. We cannot guarantee that themes will work with all third-party components, plugins or web browsers.
We cannot guarantee they will work properly on older installations of WordPress. We cannot guarantee the compatibility of our themes with all third party software and plugins. We also cannot guarantee the themes will function correctly after modification to the code, or a failure to install the theme or WordPress properly.If a conflict does arise, we will do our best resolve the situation.
Licensing
Our themes are licensed under the GPL general public license v2 or later. Upon purchase, you are authorized to make any necessary modifications to the Rising Themes to fit your purposes. Rising Themes themes can be used for personal or commercial use on unlimited personal or commercial websites.
Images and any other digital assets used in the theme demo are purely for representation purposes only. You are recommended to use your own images for any websites that you built using our themes.
Registration
You may visit www.netnus.com without registering. However, in order to buy any of our themes or download our free products you will be required to register for an account. When creating an account we will collect your name and email. If you decide to purchase any of our products, you will also be required to submit your PayPal or credit card information to our third party payment processors.
Refund Policy
We offer a full money-back guarantee for purchases made on our website with licence but NO REFUND ON SALE PRODUCTS. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 15 calendar days of your purchase. Refund periods are based on the first purchase date.
After the 14-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits your needs.
Refunds will be offered at our sole discretion. By purchasing products from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.
Account Access
You are allowed to have only one account on our website. While each account is allowed to be used by a single user. You are strictly prohibited from sharing your account details with any third parties.